Shipping policy
Kindred Keepsakes Shipping Policy
At Kindred Keepsakes, every order is prepared with care and intention. Because many of our items are sourced from trusted international partners, shipping times and rates may vary. We believe in transparency, reliability, and keeping your experience smooth from checkout to delivery.
📦 Processing Time
All orders are processed within 1–3 business days. Once your order ships, you’ll receive a confirmation email with tracking information (when available).
🇺🇸 U.S. Shipping
Standard Shipping
$5.00 flat rate
Automatically calculated at checkout
Most orders arrive within 5–12 business days
Free Shipping
Free shipping on U.S. orders over $35
Delivery Notes
Shipping times may vary due to carrier delays, holidays, or high‑volume seasons.
🌍 International Shipping
We proudly ship worldwide. International shipping rates are calculated at checkout based on destination, weight, and carrier availability.
Estimated Delivery Times
Canada: 10–20 business days
UK & Europe: 10–22 business days
Australia & New Zealand: 12–25 business days
Asia, Middle East, South America, Africa: 15–30 business days
Delivery times vary by country and may be extended due to customs processing.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes. These charges are not included in your order total and are the responsibility of the customer.
🔎 Tracking Information
Tracking numbers are provided whenever available. Some international carriers may take several days to update tracking after the package is handed off.
📦 Lost, Delayed, or Damaged Packages
If your package is significantly delayed, appears lost, or arrives damaged, please contact us at jassybear76@gmail.com so we can assist you. We’re committed to ensuring your experience feels cared for from start to finish.
🏠 Address Accuracy
Please double‑check your shipping address at checkout. Kindred Keepsakes is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.